How to contact Etsy's customer service as a buyer or seller

How to contact Etsy’s customer service as a buyer or seller

Whether you are a seller or a buyer, there are several ways to contact Etsy’s customer service if you have a problem. Etsy’s Customer Support Service can help sellers solve shop problems, help buyers with orders they’ve placed, and more.

Calling, emailing, or chatting online are all options if you’d like to contact Etsy support. Plus, the process is pretty much the same whether you are a buyer or a seller.

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