As with so many large companies these days, LinkedIn doesn’t make it easy for you to connect directly with their team.
And that’s understandable, given that there are more than half a billion people using LinkedIn, and more than 260 million of them do it regularly – their customer support team would be absolutely overwhelmed.
So while you can call the various LinkedIn phone numbers (two of which are 650-687-3600 and 650-687-3555), expect nothing more than a registration that gives you the physical address of the company or directs you to their preferred method of service customers, the LinkedIn help home page.
How to get LinkedIn customer support through the Help Center
First, make sure you’re logged into your LinkedIn account. So…
1. From the LinkedIn home page, click on your image and the word “Me” in the upper right corner of the screen, then click “Open Quick Start Guide” in the drop-down menu.
2. Now click on “Go to help home page” in the next menu.
3. At the top of the page there is a search bar. Type the keywords related to your problem (“lost password” eg) in the search bar, or browse the topics in the foreground in the left column, or in the central space “Recommended for you”.
If you are having trouble finding the answer to your problem in the LinkedIn Help Center, scroll to the bottom of the support home page and click the link ” LinkedIn Help Forum “, Under“ Help Forum ”.
Using the Help Forum, you can browse previous questions that other users have answered. Better yet, you can click “Start a new forum thread” in the right panel and ask your original question.
In most cases, an experienced LinkedIn user or moderator will be able to help you.