How to fix "Hey Siri" not working

How to fix “Hey Siri” not working

Siri is Apple’s always-on virtual assistant, but only if it’s configured correctly and, again, “always-on” has a couple of caveats. If your calls to “Hey Siri” don’t work as expected, it’s worth making sure everything is set up correctly.

And if it’s still not working properly, there are some troubleshooting steps you can take to fix some common problems with Siri.

Unplug the headphones or earphones

If you are wearing headphones or earphones, take them off and try “Hey Siri” by speaking into your phone. Siri should work through the earbuds, but they’re another possible point of failure when troubleshooting a Siri problem, so try the virtual assistant without any in-between audio devices.

But there’s more: if you’ve recently used headphones or earbuds, make sure they’re not yet unexpectedly plugged into your iPhone. Occasionally, an audio device refuses to lose its grip on the phone and still tries to hear your voice and play audio across the room. Swipe down from the top right corner of the screen to see the Center check and see if there is a Bluetooth or headset symbol in the slider of the volume. If there is, Siri is likely being routed through that device. Put it back in its charging base to disconnect it. Or manually disconnect the audio: launch the app Settings and tap Bluetooth touch the the to the right of the headphones in the device list and tap Disconnect.

Control Center on iPhone

Make sure “Hey Siri” is turned on

“Hey Siri” may be disabled. For example, you may have turned it off and forgot to turn it back on. It is easy to check and reactivate if necessary. Launch the app Settings and then tap Siri and Search . At the top of the screen, make sure that, at a minimum, Listen to “Hey Siri” And Allow Siri when blocked are both activated, with the buttons scrolled to the right. If you wish, you can also turn on Press the side button for Siri .

IPhone settings

Retrain Siri to recognize your voice

If Siri works, but intermittently, or does a poor job of responding to your requests, it may just need a quick retraining session. Siri does best when it knows what your voice sounds like, in the environment where you use it most often. Launch the app Settings and tap Siri and Search . Deactivate Listen to “Hey Siri” and then turn it back on. When it wakes up, it completes Siri’s short setup process, which includes saying a handful of commands into your phone.

Make sure the microphone isn’t blocked

Siri may have a hard time hearing and understanding you if there’s a problem with your phone’s microphones. Make sure the microphone isn’t blocked by a case, screen protector, dust, dirt, or lint that doesn’t fit properly. You can also test the microphone to make sure it’s working properly and isn’t the cause of your Siri problem.

Configure Siri to work even if your iPhone is face down

You may not realize that while Siri is theoretically always on, it’s actually just “mostly” always on. In particular, if the screen is covered, for example when the phone is face down on a table or in a pocket or bag, it will not respond to “Hey Siri”. If you prefer, you can set Siri to always respond, even when the screen is covered. Launch the app Settings, tap Accessibility then tap Siri . In the section Answers vowels, turn on Always listen for “Hey Siri” sliding the button to the right.

IPhone settings

Restart your iPhone

It still does not work? You can often fix a software glitch with your iPhone by simply turning it off and on again, which can reset the memory and clear software that could be problematic. Simply restart your iPhone and then check “Hey Siri” again.

Wrong device responds to “Hey Siri”

If Siri mostly works, but you have some devices nearby (such as an iPhone, iPad, and Mac) and the wrong device often replies “Hey Siri”, it can be annoying. You may also find that more than one device responds simultaneously in a Siris symphony. The device that is closest and most clearly hears you is the one that should respond exclusively. If that doesn’t happen, it’s almost certainly because Bluetooth is disabled on one or more of these devices. Make sure Bluetooth is on everywhere to fix this problem.

On an iPhone or iPad, launch the app Settings touch Bluetooth and make sure it’s enabled by sliding the button to the right. On a Mac, click the icon Apple at the top left, then choose System Preferences … Click Bluetooth and make sure the status reports Bluetooth: On . If not, click Turn on Bluetooth .

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