So you just found out you need to recover your password Gmail which suddenly doesn’t work. In the moment of panic that follows, you are probably wondering if you have been hacked or if you simply can’t remember what the password was.
The good news is that you probably haven’t been hacked – Google sends out notifications and alerts every time someone logs into a new device or changes your password, so unless you’ve been signed out for a while, that’s unlikely.
However, it is a hassle not to be able to access your email and you will probably want to remedy this situation as quickly as possible. Fortunately, it’s very easy to recover your Gmail password from your computer or phone, as long as you set any recovery method at first – a backup email or phone number.
Here you are how to reset gmail passwordboth from your phone and from your computer.
How to reset your Gmail password and create a new one
- Go to the Gmail login page and click on the “Forgot Password” link.
- Enter the last password you remember. If you can’t remember one, click “Try a different question”.
- Enter the secondary email address you used when you set up your Gmail account to receive a password reset email.
Gmail has several ways to confirm your identity and recover (or reset) your password. Thankfully, they’re all laid out in a little wizard that Gmail will walk you through step-by-step.
Starting the password recovery process is pretty simple: just click on the “forgot password” link on the Gmail login page . You will then be shown a message asking you to put in the last password that can to remember. If you remember a correct password And you have configured a backup system, you will be prompted to continue in various ways. If you don’t remember any of them, click “try another question”.
Update, 11/21/21: Google no longer asks you to enter passwords you remember. Instead, Gmail will go straight to sending a code to your recovery email address or asking for more information to help you recover your account.
The next option will send a code to a recovery email, which assumes rather than you have a secondary recovery email (which you set up when you created your Gmail account in the first place). Using this option will send a six-digit code to your secondary email account (which doesn’t have to be Gmail) which will allow you to set a new password and regain access to your account.
Check your mail on this sub account to see the code, then enter it to unlock a new password generator. Newer accounts may also have a phone number backup option, see below.
If that doesn’t work, for example, you don’t even have access to the account originally designated as a backup, click “try a different question” again. We are now getting into older and less secure account protection methods, such as security questions like “what is your mother’s maiden name”. You should be able to answer at least one of these.
At this point, create a new password and confirm it. You now have access to your account again.
Make your Gmail account more secure
After setting a new password, Google will ask you to check the security settings associated with your Gmail account (and your larger Google account in general). We highly recommend adding a phone number and a current backup email if you don’t already have them associated with your account. They will allow for easy retrieval via a 6-digit pin sent via email or text message.
Although Gmail previously supported security questions, it no longer allows you to add new ones, only to remove access to old ones. This is a measure put in place because security questions suck at providing actual security. Your old one will still work until you manually remove it from this page.
Once you are in your correct Gmail account, go to the Google Account Settings page by clicking on your profile picture (it’s only the first letter of your name if you haven’t set one) in the top right corner, then ” My account.”
On this page, click on “Sign in to Google”. Here you can check your recovery email and phone number again and see which devices were last logged into your account and from which locations. If something seems out of control with the latter, someone may be trying to access your account for nefarious purposes.
There are other options on the login page that you may want to explore. Setting up two-factor authentication is highly recommended, and if you use this Gmail account on your smartphone, you can get an authentication prompt there instead of manually typing a password on the web.