How to reset network settings on your iPhone and what happens when you do

How to reset network settings on your iPhone and what happens when you do

An internet connection is vital for many of the iPhone’s features and functions, from sending emails to checking the time. If you find that your iPhone is unable to access the internet, even if it appears to be connected to Wi-Fi or mobile data, you may need to reset the network settings.

Here’s everything you need to know about resetting network settings on iPhone.

What Happens When You Reset Network Settings on iPhone

Resetting the network settings on your iPhone erases all internet and network related data stored on your device. This includes Wi-Fi network names, passwords, Bluetooth devices you’ve previously paired with, cellular network preferences, and VPN settings.

A network reset is different from a factory reset, the latter of which deletes all personal files and data. This is typically done when you swap your old iPhone for a new one. With a network settings reset, your files and multimedia contents are preserved, as well as your web browser data and mobile operator information.

What to try before resetting network settings

Before resetting your network settings, try completing a few troubleshooting steps first.

Turn airplane mode on and off

First, turn on Airplane Mode for a minute, then turn it off.

1. Open the app Settings . Tap the switch next to Flight mode to activate it. Wait a minute or two, then tap the switch again to turn it off.

Settings app screen with airplane mode highlighted

2. Alternatively, swipe down from the top right corner of the screen. Touch the Airplane mode icon to activate it. Tap the icon again to turn it off.

Control Center screen with airplane mode highlighted

Turn off and turn on your iPhone

If turning Airplane Mode on and off doesn’t fix the problem, try turning your iPhone off and on again.

1. Press and hold the button from power on for a few seconds or press and hold the power button it’s a volume button until a shutdown slider .

2. Scroll the slide to turn off the slider to the right.

Shutdown screen screenshot with shutdown slider highlighted

3. After your iPhone has completely shut down, press and hold the power button until you see the Apple logo.

Reconnect to your WiFi network

If turning your iPhone off and on again doesn’t solve the problem, try forgetting it and reconnecting to the WiFi network.

1. Open the app Settings . Touch Wifi .

2. Touch the “i” icon next to the name of the WiFi network you are currently connected to.

Screenshot of the Wi-Fi screen with the information icon highlighted

3. Touch Forget this network then tap Forget to confirm.

Screenshot of information for a specific Wi-Fi network

4. In the list of WiFi networks, tap the name of the network you want to join. Type your network password, then tap Get involved .

How to reset network settings on your iPhone

Finally, if you’re still having trouble connecting to the internet, reset your network settings.

1. Open the app Settings . Touch General .

2. Scroll down to the bottom of the list. Touch Reset .

Screenshot of the Settings menu with Reset highlighted

3. Touch Reset Network Settings . Enter your passcode if prompted, then tap Reset Network Settings to confirm your choice.

Screenshot of the Reset page in Settings

On this page, you can also reset all settings or erase all your content and settings.

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