Each of these warnings and errors have their own specific meaning, let’s see together the most common:
*the letter “to“, Associated with a SKY error code, indicates that the problem concerns theLNB1 input – the letter “b“Instead, it suggests that the problem concerns theLNB2 input.
Notice 01 – SmartCard not inserted
Notice 02 – SmartCard not inserted correctly or decoder blocked
Notice 04 – SmartCard or SKY package not active
Notice 07 – Failure to enable viewing of channels
Notice 08 – SmartCard demagnetized or broken
Notice 25 – System malfunction (due to bad weather)
Notice 29 – Sky Digital Key broken or inserted incorrectly
Error 10 (10a – 10b) – LNB malfunction
Error 20 – Malfunction of the data line connection
Error 30 (30a -30b) – Malfunction of the decoder
Error 31 (31a – 31b – 31ab) – Channel reception problem (vertical high)
Error 32 (32a – 32b – 32ab) – Channel reception problem (low vertical)
Error 33 (33a – 33b – 33ab) – Channel reception problem (horizontal high)
Error 34 (34a – 34b – 34ab) – Channel reception problem (horizontal low)
Error 35 (35ab) – No signal from the dish
Error 50 – SmartCard malfunction
Error 70 and Warning F15 – Disc malfunction
Error 71 – Disk malfunction (MySKy)
Notice F18 – Sky Digital Key malfunction
Notice F19 – Incorrect channel tuning or antenna cable problem
Notice F20 – Lack of communication between television and decoder
Notice F23 – No internet connection
Notice 25 – Satellite signal reception problems
If you see the message Notice 25 – Signal Reception Problems, the malfunction could be caused by the bad weather or from a technical problem of the system reception.
In case of bad weather, wait for an improvement in the weather.
In case of technical malfunction of the system, perform a My Sky HD reset:
- disconnect and reconnect the power socket from the Sky decoder
- wait about a minute before turning the decoder back on
- press the Sky button on the remote control of the Sky decoder and check if the channels are back to be properly visible